Each patient is exceptional, and it takes an exceptional team to match that uniqueness. Our dedicated pharmacists work alongside nurse educators, pharmacy technicians, and reimbursement specialists, all driven by a shared purpose: to help patients and families find peace of mind with their medication regimens.
Reducing the stress of treatment is integral to our mission. We guide patients through new medical information, explain treatment options, and ensure access to medications through reimbursement. Our team is committed to clear communication, patience, and understanding in every interaction.
With a rich history in promoting health, we’ve earned the trust of patients, families, and healthcare professionals. Our comprehensive services — ranging from medication management to lifestyle guidance — ensure that patients receive holistic care addressing both their medical needs and overall well-being.
To learn more about our patient services or to transfer your specialty medication prescription to Sanavie, please click here and complete the Contact Us form.
Our Pharmacists
You will have direct access to our pharmacists for discussions about your disease, symptoms, medications, side effects, and general health tips. Our pharmacists are committed to your well-being and will give you the time you need. We will also collaborate closely with your healthcare providers including community pharmacists, to make sure that information and decisions are coordinated and conform to your treatment plan. Sanavie pharmacists will take the lead in monitoring treatment changes for a smooth transition.
Medication Adherence
Sanavie’s Medication Management Program emphasizes the importance of following medication regimens exactly as they are prescribed by the physician. We will help you keep on track with everything you need to know and do including how and how often to take medication, so you benefit from each dose. Regular check-ins by our team helps assess your experience with the treatment and address any challenges in a timely manner. These touchpoints are essential for medication safety, proper usage, and prompt reporting of any side effects.
Reimbursement Support
Sanavie’s dedicated insurance specialists assist with managing insurance coverage, which is time-consuming and complicated particularly in cases where there is a change in insurance provider or coverage. Our team proactively ensures there is no gap in treatment, addresses financial questions, finds solutions to meet individual needs, and guides patients through the reimbursement processes.
Nursing Support
Our full-time nurses are experts in guiding patients on how to administer medications and stick to their drug regime. They follow-up after the patient’s first dose and will answer questions or concerns on an ongoing basis. Our nurses conduct on–site training on self–injection, provide proactive support, education, and follow ups. Most of all they are dedicated partners to help you focus on your health.
Medication Delivery and Safety
Specialty medications are like climbing a set of stairs, each step is carefully taken to guarantee product quality from the moment we receive it, to when it is delivered to your home or infusion clinic. Behind the scenes at Sanavie, we combine human precision with Cold Chain technology to promote the highest standards of medication safety. Serving patients throughout Québec, our logistics team safely delivers medications directly to your home, office, infusion clinic, or any designated location.
